PRIVACY POLICY

‍

Illuminarium Intermediate (Cayman), LLC (“Company”, “we”, “us”, or “our”) operates the https://www.illuminarium.com/ website (the “Site”) and related service offerings. This Privacy Policy describes the types of information we may collect or that you may provide when you register with, access, or use the Site. It also outlines our practices for collecting, using, disclosing, and maintaining such information.  

Your use of the Site constitutes your acceptance of this Privacy Policy. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, DO NOT REGISTER WITH, ACCESS, OR USE THE SITE. By downloading, registering with, accessing, or using the Site, you agree to the terms and conditions of this Privacy Policy.  

‍

1. Personal Information We Collect

“Personal information” refers to data that can uniquely identify or contact a single person. We collect certain information from you when you fill out a form on the Site, including your email address, first and last name, country, phone number and zip code.

‍

When you initiate any activity or transaction that uses financial information on the Site (e.g., purchasing tickets online), you consent to providing your financial information to us and our service providers. Payment data, such as credit card numbers and expiration dates, is transmitted directly to the payment card processor and is not stored by us.  

‍

Social Media:‍

When you interact with us through social media platforms, we may receive information from those platforms. The information we receive depends on your privacy settings. We recommend reviewing and adjusting your privacy settings on third-party websites and services before linking them to the Site.  

‍

2. Automatic Data Collection; Technologies Used to Automatically Collect Information  
When you visit or interact with the Site, we and our service providers may use various technologies to automatically or passively collect information about how the Site is accessed and used. This information, referred to as “traffic data,” may include your browser type, device type, unique device identifier, operating system, click path, and usage patterns.  

Traffic data is generally non-identifying, but if we associate it with you as an identifiable person, we will treat it as personal information. Technologies we use to collect traffic data include cookies, analytics software (e.g., Google Analytics), and pixel tags (also known as web beacons or tracking beacons).

‍

We may use cookies to identify unique visitors during a session, carry forward your input information, and personalize your experience. Pixel tags may instruct your browser to retrieve content from another server. To manage or delete cookies, refer to your browser’s help menu. Note that disabling cookies may affect Site functionality and access to certain features.  

‍

3. How We Use Information We Collect  
We and our service providers use your personal information for various business purposes, including responding to your requests, providing the Site and services you request, communicating with you about the Site, and administering and improving the Site. We may also use aggregated information for data analytics and to authenticate you when you request profile changes.  

‍

We collect personal data to operate our business and provide you with our services. We only collect the information that is necessary for the purposes outlined in this policy.

The types of personal information we collect, and our reasons for collecting it, are described below:

  • Information You Provide to Us Directly We collect information that you voluntarily provide to us when you use our services. This includes:
    • Customer Support Information: If you contact our support team, we collect your name, email address or phone number, and the content of your communication.
    • Transaction Data: If you make a purchase, we collect your payment information and billing details.
  • Information We Collect Automatically When you use our website or services, we automatically collect certain information about your device and your activity. This includes:
    • Usage Data: We collect information about how you interact with our services, such as the pages you visit, the links you click on, and the time and duration of your visit.
    • Device Information: We collect information from the device you use to access our services, such as your IP address, browser type, operating system, and unique device identifiers.
  • Information We Receive from Third Parties We may receive information about you from third-party sources. For example, if you log in to our service using a social media account, we may receive your public profile information from that service.

‍

4. Information We Share with Others  
We may share some of your personal information with affiliates, business partners, or service providers who require access for business purposes. We may also disclose your information to protect the Site’s security, correct technical issues, or comply with legal obligations.  

In the event of a business transfer (e.g., sale, merger, or reorganization), we reserve the right to transfer your information. We may also disclose your information to law enforcement or government entities as required by law.  

‍

NO Sharing or Selling Mobile Data

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messagining originator opt-in data and consent; this information will not be shared with any third parties. For more information on SMS opt-in consent and messaging, please see our SMS Terms & Conditions page at: www.illuminarium.com/pages/sms-terms-conditions.

‍

‍

5. Do-Not-Track Requests; Third-Party Tracking  
We do not currently respond to “Do Not Track” signals from browsers. Third parties may track your activities on the Site without our knowledge or consent. For more information on “Do Not Track,” visit http://allaboutdnt.org.  

‍

6. Security  
We use reasonable precautions to protect your personal information from loss, misuse, or alteration. While no security system is foolproof, we make commercially reasonable efforts to safeguard your information in line with this Privacy Policy and applicable laws.  

‍

7. Your Choices  
To correct, update, delete, or deactivate your personal information, contact us at info@illuminarium.com. You can opt out of promotional emails by unsubscribing, but this will not affect communications related to existing or past business relationships.  

You can also set your browser to refuse cookies or alert you when they are being sent. Disabling cookies may impact Site functionality.  

‍

8. Third-Party Links  
The Site may contain links to third-party websites not controlled by us. These links are provided for convenience, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.  

‍

9. Children  
The Site is not intended for children under 13, and we do not knowingly collect personal information from them. If we discover such information, we will delete it promptly.  

‍

10. Notice to Residents of Countries Outside the United States  
We are headquartered in the United States. If you are located outside the U.S., any information you provide will be transferred to and stored in the U.S. By submitting information, you authorize this transfer and storage. We will protect your information according to this Privacy Policy regardless of where it is processed or stored.  

‍

11. Changes to Privacy Policy  
We reserve the right to update or replace this Privacy Policy at any time. We encourage you to review it periodically. Changes become effective upon posting, and your continued use of the Site constitutes acceptance of those changes.  

‍

12. Contact Us  
If you have questions about this Privacy Policy, please contact us at info@illuminarium.com