Groups of 10 or more, including but not limited to tour groups, schools, scouts, camps, family reunions, social groups, and employee outings.
To purchase group tickets, please fill out the form at the bottom of this page.
You will receive a confirmation email once your reservation has been paid. Please show that email at the Box Office to receive your tickets. You do not need to print anything prior to arrival.
All group sales ticket orders and reservations must be paid in advance and any changes must be made with the Group Sales Department prior to your visit.
All tickets include admission to Illuminarium. We offer various ticket options, so please ask your Group Sales representative for more information.
Same day tickets can be purchased on our website. We recommend you book at least one day in advance to guarantee ticket availability. Group discount pricing will not be available unless purchased in advance.
If you already have your tickets, you may proceed to the main entrance of Illuminarium to begin your experience. If you only have your email confirmation, please go to the Box Office to pick up your tickets.
Your admission time is reserved for the date and time printed on your ticket. Please arrive a few minutes prior to your scheduled time and proceed to the Illuminarium entrance.
You may enter Illuminarium up to 15 minutes after the time printed on your ticket. If you arrive later, you may need to pay a rebooking fee. Allow extra time for parking.
Illuminarium is ADA compliant and is wheelchair accessible via access from the BeltLine as well as the main parking lot.
No animals are permitted into or on the property of Illuminarium. Exceptions to this policy are limited to (1) service animals and service animals in training; and (2) police or other certified assistance animals will be permitted by a qualified handler on official business.
Yes, we encourage guests to take photos and videos with hand-held devices during your visit. No professional photography allowed. And don’t forget to tag us!
No outside food or beverages may be brought in to Illuminarium. We offer an on-site café if you would like to dine during your visit.
Illuminarium does not offer refunds for your tickets – tickets must be used on the date/time printed on your ticket.
We suggest allowing 60 minutes for your Illuminarium experience. And do not forget to allow time to visit the Illuminarium Café and Shop.
Yes, we offer take-away box lunches as well as our Café for food and beverage options.
Yes, the Illuminarium Shop offers a wide variety of specialty items to commemorate your visit.
Illuminarium is appropriate for guests of all ages.
Illuminarium offers a Safari Guide as an add-on to group tickets. We also offer a ticket option with a Guidebook for behind the scenes information about your safari.
Yes, we have limited parking available onsite.
No, Illuminarium does not have an ATM on property. Cash is not needed for any reason inside Illuminarium.
Illuminarium does offer a discount for members of the military at the Box Office only with valid ID.
No, children 2 and under do not require a ticket for the Standard Admission.
If you booked your group through the Group Sales department, we can change your reservation up to 10 days prior to your visit to a mutually agreeable date/time.
Many additional questions are answered at our General FAQ page
. You may also reach out to your Group Sales representative directly to assist.