And Just Like
That, You’re
All in Africa

Bring your school group, clients, friends, or
colleagues to experience this one-of-a-kind
spectacle. We can complement your group's
visit with a wide range of food and beverage
options from our indoor/outdoor cafe.

Book your group of 10-19 tickets now,
or for groups of 20+, scroll to learn more.

Youth &

Take your youth or school
group on a field trip to Africa.
Our STEAM-based curriculum
is customizable for grades K-12.

Corporate Outings

Treat your colleagues or
clients to a multi-sensory
experience beyond

Tour and
Travel Pros

Contact us to
discuss how we can
accommodate your
specific needs.

Happy Hour

Host a bespoke gathering where your
group can enjoy cocktails in an
ever-changing, magical environment.

Groups FAQ

What is considered a group?
Groups of 10 or more, including but not limited to tour groups, schools, scouts, camps, family reunions, social groups, and employee outings.
How do we make a reservation?
To purchase group tickets, please fill out the form at the bottom of this page.
How will we receive our tickets?
You will receive a confirmation email once your reservation has been paid. Please show that email at the Box Office to receive your tickets. You do not need to print anything prior to arrival.
Can we make changes to our ticket order or reservation upon arrival at Illuminarium?
All group sales ticket orders and reservations must be paid in advance and any changes must be made with the Group Sales Department prior to your visit.
What is included in the ticket price?
All tickets include admission to Illuminarium. We offer various ticket options, so please ask your Group Sales representative for more information.
Can group tickets be purchased the day of our visit?
Same day tickets can be purchased on our website. We recommend you book at least one day in advance to guarantee ticket availability. Group discount pricing will not be available unless purchased in advance.
We have our tickets. What do we do when we arrive?
If you already have your tickets, you may proceed to the main entrance of Illuminarium to begin your experience. If you only have your email confirmation, please go to the Box Office to pick up your tickets.
How do timed tickets work?
Your admission time is reserved for the date and time printed on your ticket. Please arrive a few minutes prior to your scheduled time and proceed to the Illuminarium entrance.
What if we are running late?
You may enter Illuminarium up to 15 minutes after the time printed on your ticket. If you arrive later, you may need to pay a rebooking fee. Allow extra time for parking.
Is Illuminarium accessible for guests with limited mobility?
Illuminarium is ADA compliant and is wheelchair accessible via access from the BeltLine as well as the main parking lot.
Are pets allowed?
No animals are permitted into or on the property of Illuminarium. Exceptions to this policy are limited to (1) service animals and service animals in training; and (2) police or other certified assistance animals will be permitted by a qualified handler on official business.
Can we take pictures?
Yes, we encourage guests to take photos and videos with hand-held devices during your visit. No professional photography allowed. And don’t forget to tag us!
Can we bring food or drinks?
No outside food or beverages may be brought in to Illuminarium. We offer an on-site café if you would like to dine during your visit.
What is the refund policy? What if some of our group do not attend?
Illuminarium does not offer refunds for your tickets – tickets must be used on the date/time printed on your ticket.
How much time do we need to visit Illuminarium?
We suggest allowing 60 minutes for your Illuminarium experience. And do not forget to allow time to visit the Illuminarium Café and Shop.
Do you offer dining options for groups?
Yes, we offer take-away box lunches as well as our Café for food and beverage options.
Is there a gift shop at Illuminarium?
Yes, the Illuminarium Shop offers a wide variety of specialty items to commemorate your visit.
What is the appropriate age range for guests visiting Illuminarium?
Illuminarium is appropriate for guests of all ages.
Do you offer guided tours?
Illuminarium offers a Safari Guide as an add-on to group tickets. We also offer a ticket option with a Guidebook for behind the scenes information about your safari.
Does Illuminarium provide motor coach/bus parking?
Yes, we have limited parking available onsite.
Is there an ATM available at Illuminarium?
No, Illuminarium does not have an ATM on property. Cash is not needed for any reason inside Illuminarium.
Do you offer discounts for military or first responders?
Illuminarium does offer a discount for members of the military at the Box Office only with valid ID.
Do children aged 2 and under require a ticket?
No, children 2 and under do not require a ticket for the Standard Admission.
Can we change our reservation?
If you booked your group through the Group Sales department, we can change your reservation up to 10 days prior to your visit to a mutually agreeable date/time.
What if I have a question that was not answered here?
Many additional questions are answered at our General FAQ page. You may also reach out to your Group Sales representative directly to assist.

Tell Us About Your Group

Group Experiences are available for groups of 10 or more. Groups 10-19 can be booked immediately at the link above. If you are booking a group of 20+, please fill out the below.

You can also contact our Group Sales Department at (404) 341-1000 or email us at